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“Feeding a Data-Hungry Organization at Charles Schwab” – Forbes

Jun 13, 2018

by Thomas H. Davenport and Randy Bean – Consumer financial services has long been one of the most data-intensive industries, and Charles Schwab has long been a leader in it. It is one of the largest broker-dealer firms in the United States, with $3.36 trillion under management. It has also long been a leader in the use of technology as a way to improve customer service, operational efficiency, and investing outcomes.

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