How ADP Gives Data Value Back To Its Customers

Mar 13, 2018

by Thomas H. Davenport and Randy Bean – In the highly digitized economy in which we live today, relationships between customers and suppliers are increasingly digital. Take, for example, ADP, where the output to customers was once paper paychecks delivered by van. Today, of course, the majority of employees get their compensation directly deposited in their bank accounts, and ADP’s business is primarily around digital flows of information.

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